Industries

Aviation & Aerospace

We partner with the world’s leading airlines to shape harmonized, award-winning digital experiences both in and beyond the cabin.

Create a signature experience that lifts loyalty

Modern air travel is as much about experience as it is about engineering. Passengers expect the same connected comfort in the sky that they enjoy on the ground.

We help airlines bring their brand to life in the cabin, creating experiences that delight passengers and empower crew. Every solution we create is individually crafted – shaped around each airline’s brand, goals, and technology. Designed for today’s connected traveler, they deliver brand consistency, smoother operations, and new revenue opportunities.

With a data-driven, design-led approach, we help airlines modernize, stay agile, and build a digital journey that’s unmistakably their own.

"Collaborating with Reaktor, we’ve created an IFE system that seamlessly blends cutting-edge technology with intuitive design, prioritizing user comfort and engagement."

Mavis Keung, Cathay Pacific

Customer Experience Manager, IFEC Development, Customer Experience and Design

Move beyond generic

Create digital experiences that feel uniquely yours, are consistent across every touchpoint, and are designed to delight passengers.

Unlock new value

Start monetizing in-flight connectivity and turn it into meaningful opportunities. Strengthen loyalty, rethink customer journeys, and make every interaction count.

reaktor_aero_website_industry_focus_fleet (1)

Harmonize fleet-wide

Deliver a consistent, high-quality digital service across every aircraft – old or new – with seamless performance and design.

Build on the platforms you already have

Make the most of your IFEC stack. Whether your fleet runs on Panasonic, Thales, or SPI, add new features, move faster, and modernize without replacing core systems.

Why Reaktor?

Unmatched expertise

We’re one of the few digital partners worldwide with deep expertise in the unique technical and regulatory environment of the aircraft cabin – and the only one to have accomplished harmonization (PAC & SPI for IFE, Viasat, Intelsat, SES, Starlink for IFC) in a multi-vendor airline.

Direct access to expert teams

Our model is built on transparency and true partnership, cutting middle layers and giving you direct, daily access to the senior designers and engineers building your solution.

A truly bespoke approach

We don’t believe in off-the-shelf products. Each of our solutions is built around your needs, giving you a distinct and lasting competitive edge.

We give you ownership

We give airlines and airports ownership of their software. You won’t have to rely on anyone outside your organization to manage your systems. This includes all the digital touchpoints on aircraft and beyond.

Our expertise

In-flight entertainment (IFE)

We design and build bespoke IFE systems that go beyond entertainment — giving passengers agency and creating genuine moments of comfort and connection.

Personalized, loyalty-integrated seatback experiences
Harmonize across IFE vendors
Extend the lifespan of installed screens with modern, bespoke software
Build vs. buy advisory & technical consultation

In-flight connectivity (IFC)

We deliver branded, production-grade connectivity portals that airlines own end-to-end — fast to deploy, built for revenue, and designed for real passengers.

Multi-vendor harmonized portal design & development
Experience building on Starlink, Viasat, Intelsat, Inmarsat, Hughes & Panasonic
Revenue-enabled architecture with upsell & ad zones
Session analytics & real-time connection management
Accelerated delivery — weeks, not months

Learn more

Loyalty experience transformation

We build modern loyalty booking flows, reward search tools, and developer platforms that drive engagement and deepen the relationship between airlines and their frequent flyers.

Award flight search & reward selling platforms
Loyalty-integrated booking flows (points + cash)
Partner API onboarding & developer portals
AI-powered flight recommendation engines
Technical maturity uplift & compliance

Learn more

Passenger data

We help airlines unlock the value of passenger data — building contextual engines, analytics products, and AI solutions that power smarter operations and personalized experiences.

Session-level telemetry & engagement reporting
AI contextual engines for real-time personalization
Unified passenger data profiles across touchpoints
Brand partner audience activation & reporting
AI strategy workshops for product & leadership teams

Crew & operational applications

Great cabin service depends on what crews know and when they know it. We design the digital layer that connects flight attendants to passengers in real time, replacing guesswork and fixed terminals with tools built for how crews actually work.

Selected clients

Let's get your ideas flying!

Let's talk!

Michael Holler

VP, Reaktor Aero

Dan DeCoste

Business Director, Reaktor Aero

Latest from Reaktor Aero

Modern Wi-Fi onboarding for inflight connectivity

White Paper

AIX 2026: Open platforms and the harder question connectivity raised

Article

Reaktor and RAVE Aerospace showcase next generation GUI concept at AIX

Announcement

You're offering free wi-fi onboard. Now what?

Article

Airline loyalty programs have an experience problem

Article

APEX Tech 2026: When the cabin becomes a platform

Article

Digital airline experience trends for 2026 – Reaktor Talks

Article

Cathay Pacific, JPA Design, and Reaktor Win Crystal Cabin Award for Passenger Comfort

Announcement

Awards

& Recognition

2016 Red Dot Design

Finnair — Travel App: Mobile App Experience
2019 Red Dot Design

Finnair — Onboard Service Platform: Interface & User Design
2022 Red Dot Design

Finnair — In-Flight Entertainment Experience: Interface & User Design
2024 Red Dot Design

Cathay Pacific — In-Flight Entertainment Experience: Interface & User Design
2025 German Design Awards

Cathay Pacific — In-Flight Entertainment: Interactive User Experience (Gold)
2025 Crystal Cabin Award

Cathay Pacific — Passenger Comfort Innovation
2025 iF Design

Cathay Pacific — In-Flight Entertainment: User Experience & Interface Design