Smooth maintenance for a peace of mind
Continuous services is a specialized offering within Reaktor, dedicated exclusively to long-term support, maintenance, and development. Designed for projects that have moved beyond active development, we focus on keeping your software well-maintained and secure while stepping in for new feature development as needed.
With high-quality implementation and cost-efficient solutions, our seamless maintenance approach ensures application continuity without the typical headaches.
Continuous services scale with your needs, seamlessly adjusting as your development pace changes. Whether it’s routine maintenance, security updates, or bursts of feature development, we’re here for every phase after active development. Responsive, reliable, and ready when you are.
We take a trust-based approach to maintenance. It integrates seamlessly with development, cutting out unnecessary reporting and bureaucracy. Agile, collaborative, transparent, and proactive – ensuring continuous improvement without the overhead.
By automating and industrializing software development, we reduce the need for manual maintenance and incident response. That means fewer costs, less hassle, and more room for strategic growth.
Our service model
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Our shared team model is ideal for projects requiring less than 2 FTE, allowing your project to be maintained and developed alongside others for maximum flexibility and cost efficiency. For larger needs, our dedicated team works exclusively on your projects, providing deeper domain knowledge, long-term collaboration, and seamless integration with your business.
We offer flexible Tier 3 on-call support during office hours (8–16 EEST), with 24/7 coverage available for evening and night shifts. Our weekly on-call officer ensures system stability allowing for the rest of the team to stay focused on development.
We prevent reliance on single developers by rotating team members working on projects/features to ensure shared expertise. Regular code reviews and peer collaboration maintain high quality across every project.
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We ensure reliability with automated testing, code reviews, and infrastructure as code. Continuous monitoring and proactive vulnerability fixes keep your systems secure and resilient.
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We go beyond project delivery, building long-term partnerships that help you scale and innovate. Our balanced approach blends maintenance with feature development, keeping costs stable and predictable. With agile processes at the core, we ensure your software remains up-to-date, secure, and continuously optimized.
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Reliable maintenance. Cost-efficient scalability. Expert support when you need it.
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