We’ve been an integral part of Kesko’s AI journey, significantly ramping up their capabilities. With complete ownership of its AI roadmap, Kesko has various business-critical machine learning applications in production. Together we have, for instance, implemented machine learning for food search and recommendations in their online grocery stores.

We have created a pioneering cloud-based data lake for Aktia. Combining insights from new data sources, such as high-volume clickstream data, with traditional core banking data helps Aktia become even more customer-driven than before.

Revolutionizing customer support, our client's visionary project harnessed the power of cutting-edge AI. By training a Large Language Model on extensive customer support documents, we transformed it into an interactive chat application – bridging the gap between technology and human-like assistance. Our meticulous exploration of design alternatives bolstered the project's success, ultimately proving the unassailable concept and business potential of an AI-driven customer support solution.

Together with the client, we’ve developed a multi-agent AI assistant for a medical clinic designed for customer support and medical queries. It also features a carefully designed persona and tone that gives clear, empathetic, and professional answers. The technology implementation consists of a genAI-powered multi-agent solution that handles customer requests efficiently and securely.

With an omnichannel giant, we explored how customers could find what they’re looking for faster than ever – with an AI-powered search assistant. With vast product categories and tens of thousands of items, we showcased the potential of seamlessly translating user's natural language queries into precise search parameters. This transformative innovation bridges the gap between intent and discovery, offering a glimpse into the upcoming era of personalized and efficient online exploration.

ABB Low Voltage Motor partnered with Reaktor to improve productivity within their sales teams. The magic key was an AI-powered sales tool – enabling sales experts to cut down time spent on routine work. The new tool saves time and provides more accurate solution offerings to clients faster.

Partnering with Reaktor, a long-standing collaborator for Orion, they set out to do just that. In just four months, we built a standalone tool that could summarize extensive research documents, presentations, and other material, respond to specific and generic inquiries, and significantly reduce the time spent on document and insight review.