Senior Service Designer

We believe there’s more that matters than just the resume. We’re looking for an exciting overlap of curiosity, creativity, people skills, and experience: people who are willing to learn, participate, and share new perspectives.

We take the time to learn about your skills and aspirations and help you learn about ours. Our interview process usually involves three or four conversations over the course of a few weeks. From application to closing, our process takes about four weeks. Your recruiter will keep you up to date on what to expect from each stage of our interviewing process.

We do a variety of different kinds of projects, with the aim of each being meaningful and critical to a client’s business. Our typical engagements are from 6 months to 18 months and involve between 3-6 Reaktorians collaborating closely with our clients. When it comes to picking and choosing, we look at a number of things from the business side. For example, we tend to be interested in the multi-functional growth potential of the project as well as the technological and digital maturity of the client, their product, and the project overall. However, not all good business is a good fit for us culturally. We only take on new business that aligns with our values, is interesting for our people to work on, and has a great local or global impact.

The core idea behind how we staff is that you will never be alone in a project. When staffing our projects, we first start by going through your preferences and ambitions for learning, be it customer location, the field of business, or some particular technology. We then go through your learning and self-development targets and do our best to match all of the above to a project. We get multiple projects and new openings in existing projects each month. If there isn’t a perfect fit immediately, we try to find a spot for you in an existing project or take some time while you work on internal projects, or get deeper into onboarding.

Client work is our number one priority, but we’ve gotten pretty good at making the most out of the normal in-between time in the consulting business. Maybe you’ve just joined us, your project has just ended, or you’re rotating out of one and looking for new opportunities, it can sometimes take a while to find the next client project. These are great opportunities to take training, dive into a new topic, or help out with internal development. Your time in between projects does not affect your pay.

It depends on the project in question, as we choose the option that fits best with each client. Sometimes projects are multisite, at other times, there are more on-site visits, and on rather rare occasions, we are 100% remote. That said, we love to see each other every once in a while and spend time together at get-togethers and occasional in-person meetings.