We're looking for a Senior People Operations Partner / HRBP to lead the day-to-day people operations for Reaktor Japan.
Our Tokyo office is still a compact team. That means this role is hands-on by design. You will own the everyday mechanics of local HR, stay close to the team, and help leaders make careful people decisions when the situation calls for it.
You will also be one of the main links between Japan and Reaktor's global People/HR teams. This role involves more internal English communication than many of our client-facing roles in Japan. You will need to discuss people processes, compensation, performance, employment practices, and sensitive employee topics with colleagues outside Japan, and then make those discussions work in the Japanese legal and cultural context.
The interview process will include both English and Japanese conversations.
What you'll do
- Run people operations for the Japan office
Manage the employee lifecycle from pre-onboarding to offboarding. This includes onboarding logistics, leave and attendance, performance cycle administration, employee data, routine HR questions, and employee documentation.
- Handle local labor and compliance work
Keep Japan HR operations aligned with local labor law, company policies, and the rules of employment. Work with external partners on payroll, social insurance, annual health checks, expense-related processes, and other local HR administration.
- Help people join and settle in
Support new joiners coming from Japan and from overseas. Make sure they understand the basics: how we work, which tools we use, what matters in our culture, and who they need to know during their first weeks.
- Connect global People practices with Japan
Work with global People/HR colleagues on performance, compensation, organizational changes, and other people processes. Make global guidance clear, compliant, and workable for the Japan office.
- Advise local leadership on people matters
Support local leaders on team health, engagement, retention, organizational changes, performance topics, and employee relations. Bring facts, context, and judgment. Some signals will come from data. Others will come from conversations.
- Support recruiting from a People perspective
Work with Talent Acquisition and hiring teams when People/HR input is needed. This may include job descriptions, interview process clarity, candidate experience, or employer brand input.
- Contribute to the office community
Work with office administration and team members on office practices, events, benefits, and wellbeing. Help keep our flat and transparent culture visible in the way people actually work together.
What you'll need
- Around eight or more years of experience in HR Generalist, People Operations, HR Business Partner (HRBP), or a closely related role in Japan
- Practical knowledge of Japanese labor law, labor administration, rules of employment, attendance, social insurance, and payroll coordination
- Experience working with external partners such as payroll vendors, labor and social security attorneys, benefits partners, or other HR service providers
- Experience across the employee lifecycle, including onboarding, performance cycles, employee relations, and offboarding
- The judgment to handle confidential and sensitive employee matters with care
- The ability to turn ambiguous people issues into clear facts, options, stakeholders, and next steps
- Comfort working in a small, flat organization where you need to spot issues, set priorities, and move the work yourself
- Native or near-native Japanese communication skills, especially for employment, policy, and employee-facing topics
- Strong business English. You should be able to discuss HR operations, performance, compensation, organizational changes, and employee matters with global colleagues in English
- Experience using HRIS, Google Workspace, Slack, or similar tools to keep people data and processes organized
Nice to have
- Experience in a foreign-affiliated company, technology company, digital product company, creative agency, consultancy, or startup
- Experience running People operations in a local office of around 30-50 people
- Experience adapting global HR processes for a local market
- Experience supporting recruiting processes, candidate experience, or employer brand from a People/HR perspective
- Experience with compensation, performance, or organizational change projects
- Experience working in a multinational or multicultural team
- Experience supporting relocation, visa-related processes, or onboarding for non-Japanese employees
Why Reaktor
At Reaktor, freedom and responsibility come together.
Our Tokyo office brings together designers, engineers, product people, and business people. We keep hierarchy light. The right people get in the room, read the situation, and decide how to move.
This role sits close to that operating model. It keeps local HR grounded in practice while giving leaders and employees the context they need to work well.
At Reaktor, you can expect:
- A flat and transparent organization with open decision-making and business visibility
- A team that gives people freedom and expects them to use it responsibly
- A culture that values learning by doing over waiting for a perfect plan
- A global community across Reaktor offices
- A multicultural Tokyo office with people from different countries and backgrounds
- A sustainable work-life balance
- Internal communities, training, events, and learning opportunities
- Support for tools, connectivity, remote work, and professional growth
Location
Tokyo, Ebisu
Hybrid | Full time
We combine office work and remote work depending on the work at hand. Some regular office presence in Ebisu will be needed.
Compensation
Compensation will be based on experience, skills, and role expectations. Details will be discussed during the interview process.
Benefits
- A 40-hour work week built around sustainable work-life balance
- Parental leave and family-related support
- Professional development support
- Mobile phone and connectivity support
- Annual paid leave
- Paid sick leave
- Team dinners, internal events, company trips, and community activities
- Mental health support
Senior People Operations Partner / HRBP (人事・労務 / HRBP)
東京
Hybrid | Full time
Reaktor Japanでは、東京オフィスの人事・労務をリードするSenior People Operations Partner / HRBPを募集しています。
東京オフィスは、まだ大きな組織ではありません。そのためこの仕事は、制度を見て助言するだけでは終わりません。日々の人事実務を自分の手で動かしながら、チームの状態を近くで見て、人に関する判断が必要な場面では経営チームを支えます。
同時に、日本オフィスとReaktorのグローバルPeople/HRチームをつなぐ役割でもあります。このポジションでは、社内で英語を使う場面が多くあります。評価、報酬、組織運営、雇用実務、慎重な扱いが必要な従業員対応について海外オフィスのメンバーと話し合い、日本の法制度や東京チームの状況に合う形で進めます。
選考では、英語と日本語の両方でお話しします。
What you'll do
- 日本オフィスの人事実務を担う
入社前準備、オンボーディング、勤怠・休暇、評価サイクル、従業員情報の管理、退職手続きまで、社員ライフサイクル全体に関わります。社員からの日常的な質問や相談も受けます。
- 労務とコンプライアンスを見る
日本の労働法、就業規則、社内規定に沿って、人事・労務まわりの運用を整えます。給与計算、社会保険、健康診断、経費精算などは、外部パートナーと一緒に進めます。
- 入社と立ち上がりを支援する
国内から入社するメンバー、海外から日本に加わるメンバーの両方を対象に、入社準備とオンボーディングを進めます。Reaktorのカルチャー、ツール、働き方に早く馴染めるように、必要な情報や関係者をつなぎます。
- グローバルHRと日本オフィスをつなぐ
評価、報酬、組織変更など、グローバル側で進むPeople/HRの取り組みを日本オフィスで進めます。日本の制度やチームの状況をふまえて、現場で無理なく使える形にします。
- 経営チームにPeopleの観点を入れる
チームの状態、社員のエンゲージメント、リテンション、組織変更、パフォーマンスや従業員対応について、ローカルの経営チームやリーダーと話します。データだけでなく、日々の会話から見えてくる兆しも大切にします。
- 採用活動をPeopleの観点から支援する
Talent AcquisitionやHiring teamと連携し、求人票、選考プロセス、候補者体験、採用広報について、必要に応じてPeople/HRの観点から関わります。
- オフィスコミュニティに関わる
Office administrationやチームメンバーと一緒に、オフィス環境、社内イベント、福利厚生、ウェルビーイングに関する取り組みに関わります。フラットで透明性の高い組織文化が、日々の行動の中で保たれるように見ていきます。
What you'll need
- 日本での人事ジェネラリスト、People operations、HR Business Partner(HRBP)、または近い役割での8年程度以上の実務経験
- 日本の労働法、労務管理、就業規則、勤怠、社会保険、給与計算に関する実務理解
- 社会保険労務士、給与計算ベンダー、福利厚生や労務関連の外部パートナーと仕事を進めた経験
- オンボーディング、評価、従業員対応、退職手続きなど、社員ライフサイクル全体を扱った経験
- 経営層、リーダー、社員それぞれの立場を理解し、機密性の高い内容を慎重に扱えること
- 曖昧な相談や状況から、論点、関係者、次のアクションを整理できること
- 小規模でフラットな組織で、自分から課題を見つけ、優先順位をつけて動けること
- 日本語で、規定や労務まわりの内容を正確に説明できること
- グローバルのPeople/HRチームと、評価、報酬、組織運営、従業員対応について英語で話し合えること
- HRIS、Google Workspace、Slackなどの業務ツールを使い、情報を整理して運用できること
Nice to have
- 外資系企業、テック企業、デジタルプロダクト企業、クリエイティブエージェンシー、コンサルティングファーム、またはスタートアップでの人事経験
- 30〜50人規模のローカル拠点で、人事機能やPeople operationsを整えた経験
- グローバル本社や海外拠点と連携しながら、制度やプロセスをローカルに導入・改善した経験
- 採用プロセス、候補者体験、採用広報をPeople/HRの立場から支援した経験
- 報酬、評価、組織変更などのプロジェクトに関わった経験
- 多国籍・多文化なチームで働いた経験
- 海外からの赴任者や外国籍社員のオンボーディング、生活立ち上げ、在留資格関連の支援に関わった経験
Reaktorで働く理由
Reaktorでは、自由と責任の両方を大事にしています。
東京オフィスには、デザイナー、エンジニア、プロダクト、ビジネスの専門家が集まっています。肩書きや階層で細かく分けるよりも、必要な人が集まり、状況を見て、自分たちで進め方を決めていく組織です。
この役割も、その働き方の一部です。日本オフィスの人事実務を現実に動く形に保ちながら、社員とリーダーが状況を理解し、必要な判断をしやすいようにします。
Reaktorには、たとえばこんな環境があります。
- 階層を最小限におさえ、意思決定のプロセスや経営状況をオープンに共有する、フラットで透明な組織
- 高い自由度と責任のもと、自分で考えて動けるチーム
- 完璧な計画を待つより、まず動いて学ぶことを尊ぶ文化
- 海外オフィスのメンバーと学び合えるグローバルコミュニティ
- 東京オフィスだけでも複数の国籍・文化的背景を持つメンバーが働く、多国籍・多文化な環境
- 持続可能なワークライフバランス
- 社内コミュニティ、トレーニング、イベントを通じた継続的な学習機会
- ツールや通信環境、リモートワーク、専門性向上へのサポート
勤務地
東京・恵比寿
Hybrid | Full time
業務内容に応じて、Reaktorオフィスとリモートワークを組み合わせます。恵比寿オフィスでの対応も定期的に発生します。
給与・待遇
給与は、経験・能力・役割期待を考慮のうえ、当社規程により決定します。詳細は選考プロセスの中でご説明します。
福利厚生
- 持続可能なワークライフバランスを前提とした週40時間勤務
- 育児休業など、家族の状況に応じたサポート
- 自己研鑽支援
- 携帯電話・通信費サポート
- 年次有給休暇
- 有給傷病休暇
- チームディナー、社内イベント、会社旅行、コミュニティ活動
- メンタルヘルスサポート
Benefits
福利厚生40時間労働制による真のワークライフバランス
育児休暇など、従業員の家族状況に柔軟に対応
自己啓発に関連する教材やレッスン、活動に対して経費負担
携帯電話とデータプランの費用を全額負担
20日間の有給休暇
最大30日間連続の有給病気休暇
ディナー、チームアウト、会社の旅行など、チームメイトと絆を深める機会
年間最大5回の専門的なメンタルヘルスカウンセラーとのセッション
We're an equal opportunity employer
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
FAQ
01 What are we looking for?
We believe there’s more that matters than just the resume. We’re looking for an exciting overlap of curiosity, creativity, people skills, and experience: people who are willing to learn, participate, and share new perspectives.
02 What does the hiring process look like?
We take the time to learn about your skills and aspirations and help you learn about ours. Our interview process usually involves three or four conversations over the course of a few weeks. From application to closing, our process takes about four weeks. Your recruiter will keep you up to date on what to expect from each stage of our interviewing process.
03 What kinds of projects do you have?
We do a variety of different kinds of projects, with the aim of each being meaningful and critical to a client’s business. Our typical engagements are from 6 months to 18 months and involve between 3-6 Reaktorians collaborating closely with our clients. When it comes to picking and choosing, we look at a number of things from the business side. For example, we tend to be interested in the multi-functional growth potential of the project as well as the technological and digital maturity of the client, their product, and the project overall. However, not all good business is a good fit for us culturally. We only take on new business that aligns with our values, is interesting for our people to work on, and has a great local or global impact.
04 How do we staff projects?
The core idea behind how we staff is that you will never be alone in a project. When staffing our projects, we first start by going through your preferences and ambitions for learning, be it customer location, the field of business, or some particular technology. We then go through your learning and self-development targets and do our best to match all of the above to a project. We get multiple projects and new openings in existing projects each month. If there isn’t a perfect fit immediately, we try to find a spot for you in an existing project or take some time while you work on internal projects, or get deeper into onboarding.
05 What do people do in between projects?
Client work is our number one priority, but we’ve gotten pretty good at making the most out of the normal in-between time in the consulting business. Maybe you’ve just joined us, your project has just ended, or you’re rotating out of one and looking for new opportunities, it can sometimes take a while to find the next client project. These are great opportunities to take training, dive into a new topic, or help out with internal development. Your time in between projects does not affect your pay.
06 Is it ok to work remotely?
It depends on the project in question, as we choose the option that fits best with each client. Sometimes projects are multisite, at other times, there are more on-site visits, and on rather rare occasions, we are 100% remote. That said, we love to see each other every once in a while and spend time together at get-togethers and occasional in-person meetings.