Aviation & Aerospace

In-flight connectivity (IFC)

Your passengers are already online. The question is what happens next.

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The problem we solve

You've invested in connectivity. LEO is live or on the roadmap. Your passengers have fast and free internet access at 35,000 feet. But the portal they land on is just a login screen. The data they generate disappears into logs nobody acts on. And the commercial opportunity sitting inside that connection goes almost entirely unrealized.

Our approach: The portal as a product

Most airlines treat the IFC portal as infrastructure. We treat it as a passenger-facing digital product, and as the front door to a data business.

We combine deep IFC integration experience with product thinking, UX design, and data engineering to help airlines do three things:

→ Activate the connection - build portal experiences that passengers actually use
→ Understand the passenger - turn session data into actionable behavioral intelligence
→ Activate the audience - build the infrastructure to generate real revenue from the captive, consented audience you already have

What we deliver

In-cabin digital strategy

→ UX research and journey mapping across the IFC session experience, and wider in-cabin digital experience

Portal design & build

→ Portal design and front-end development, including authentication flows, content surfaces, and service promotion

→ IFC platform integration (Starlink, Viasat, SES, Panasonic, and others)

→ Performance optimization for high-latency, bandwidth-constrained cabin environments

Data foundation

→ Behavioral analytics instrumentation across the portal session

→ First-party data schema design and collection architecture

→ Passenger identity resolution (connecting IFC sessions to loyalty profiles and booking data)

→ Data cleanroom design for secure, privacy-compliant partner activation

→ Reporting infrastructure for commercial and product teams

Impact you can expect

Based on our experience building connectivity portals and platforms for major carriers:

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Portal engagement

Purposefully designed bespoke portals drive significantly higher session depth and return visits compared to utility-only login experiences.

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Data asset value

Airlines with instrumented first-party IFC data have a materially stronger position in conversations with brand advertisers and partners.

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Speed to market

Our IFC platform experience compress delivery timelines considerably versus building from scratch.

Why Reaktor Aero?

Our IFC portal work spans major global carriers with production systems handling real passengers at scale, not prototypes.

We understand the full stack. From cabin-constrained front-end delivery to data cleanroom architecture to ad server integration, we have the engineering depth to execute across every layer.

We don't disappear after design. We carry work through to production, measurement, and iteration. That's the only way any of this actually generates revenue.