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7.11.2025, 08:00 @ Reaktor HQ, Yliopistonkatu 4, Helsinki

Service excellence in industrial companies

Discover how leading industrial companies transform their services to deliver customer value and business impact.

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Reserve your spot

Industrial companies are finding that service excellence is no longer optional - it’s business-critical. But what does it take to make services seamless for customers and more effective for your teams? At our breakfast event, you’ll hear real-life cases from Kone and ABB, and see how digitalization is reshaping service delivery and customer experience across the industry.


Agenda

  • 08:00 – Breakfast & networking
  • 08:30 – Why service excellence matters / Reaktor
  • 09:00 – Case Kone: Building digital service channels in new ways
  • 09:45 – Case ABB: Service excellence and the way forward with AI
  • 10:30 – Closing remarks

Who is this for?

This event is designed for leaders and experts in industrial and manufacturing companies who want to develop services into a true competitive advantage.

Discover how leading industrial companies transform their services to deliver customer value and business impact.

November 7th @ Reaktor Helsinki