7.11.2025, 08:00 @ Reaktor HQ, Yliopistonkatu 4, Helsinki
Service excellence in industrial companies
Discover how leading industrial companies transform their services to deliver customer value and business impact.
Reserve your spot
Industrial companies are finding that service excellence is no longer optional - it’s business-critical. But what does it take to make services seamless for customers and more effective for your teams? At our breakfast event, you’ll hear real-life cases from Kone and ABB, and see how digitalization is reshaping service delivery and customer experience across the industry.
Agenda
- 08:00 – Breakfast & networking
- 08:30 – Why service excellence matters / Reaktor
- 09:00 – Case Kone: Building digital service channels in new ways
- 09:45 – Case ABB: Service excellence and the way forward with AI
- 10:30 – Closing remarks
Who is this for?
This event is designed for leaders and experts in industrial and manufacturing companies who want to develop services into a true competitive advantage.