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Industries

Aviation & Aerospace

We partner with the world’s leading airlines to shape harmonized, award-winning digital experiences both in and beyond the cabin.


Create a signature experience that lifts loyalty

Modern air travel is as much about experience as it is about engineering. Passengers expect the same connected comfort in the sky that they enjoy on the ground.

We help airlines bring their brand to life in the cabin, creating experiences that delight passengers and empower crew. Every solution we create is individually crafted – shaped around each airline’s brand, goals, and technology. Designed for today’s connected traveler, they deliver brand consistency, smoother operations, and new revenue opportunities.

With a data-driven, design-led approach, we help airlines modernize, stay agile, and build a digital journey that’s unmistakably their own.


"Collaborating with Reaktor, we’ve created an IFE system that seamlessly blends cutting-edge technology with intuitive design, prioritizing user comfort and engagement."

Mavis Keung, Cathay Pacific

Customer Experience Manager, IFEC Development, Customer Experience and Design


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Move beyond generic

Create digital experiences that feel uniquely yours, are consistent across every touchpoint, and are designed to delight passengers.

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Unlock new value

Start monetizing in-flight connectivity and turn it into meaningful opportunities. Strengthen loyalty, rethink customer journeys, and make every interaction count.

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Harmonize fleet-wide

Deliver a consistent, high-quality digital service across every aircraft – old or new – with seamless performance and design.

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Build on the platforms you already have

Make the most of your IFEC stack. Whether your fleet runs on Panasonic, Thales, or SPI, add new features, move faster, and modernize without replacing core systems.


Why Reaktor?

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Unmatched expertise

We’re one of the few digital partners worldwide with deep expertise in the unique technical and regulatory environment of the aircraft cabin – and the only one to have accomplished harmonization (PAC & SPI for IFE, Viasat, Intelsat, SES, Starlink for IFC) in a multi-vendor airline.

 

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Direct access to expert teams

Our model is built on transparency and true partnership, cutting middle layers and giving you direct, daily access to the senior designers and engineers building your solution.

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A truly bespoke approach

We don’t believe in off-the-shelf products. Each of our solutions is built around your needs, giving you a distinct and lasting competitive edge.

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We give you ownership

We give airlines and airports ownership of their software. You won’t have to rely on anyone outside your organization to manage your systems. This includes all the digital touchpoints on aircraft and beyond.


Our expertise

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In-flight entertainment (IFE)

Custom user interfaces and experiences for seatback systems.

In-flight connectivity (IFC)

Branded web portals for in-flight Wi-Fi that can be used for monetization and loyalty program integration.

Loyalty solutions

Reimagined customer journeys for increased point spend, ancillary revenue, and program engagement.

 

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Crew & operational applications

Digital tools designed to support crew members and improve back-office efficiency.

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Digital strategy & roadmapping

Define digital visions and the path to achieving them.

 


Selected clients


Let's get your ideas flying!

Dan DeCoste

Head of Growth, Reaktor


Latest from Reaktor Aero

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Cathay Pacific, JPA Design, and Reaktor Win Crystal Cabin Award for Passenger Comfort

Cathay Pacific, JPA Design, and Reaktor Win Crystal Cabin Award for Passenger Comfort

  • Announcement
Reaktor Aero wins Gold at German Design Awards for Cathay Pacific's in-flight entertainment system

Reaktor Aero wins Gold at German Design Awards for Cathay Pacific's in-flight entertainment system

  • Announcement
The future of air travel: Takeaways from APEX Global Expo

The future of air travel: Takeaways from APEX Global Expo

  • Article
On the fly

On the fly

  • White Paper

Awards

& Recognition

  • 2016 Red Dot Design

    Finnair — Travel App: Mobile App Experience

  • 2019 Red Dot Design

    Finnair — Onboard Service Platform: Interface & User Design

  • 2022 Red Dot Design

    Finnair — In-Flight Entertainment Experience: Interface & User Design

  • 2024 Red Dot Design

    Cathay Pacific — In-Flight Entertainment Experience: Interface & User Design

  • 2025 German Design Awards

    Cathay Pacific — In-Flight Entertainment: Interactive User Experience (Gold)

  • 2025 Crystal Cabin Award

    Cathay Pacific — Passenger Comfort Innovation

  • 2025 Digital Impact

    IAG Loyalty (IAGL) — Avios Mobile App: Best Use of Mobile or Corporate App

  • 2025 Irish Loyalty & CX

    IAG Loyalty (IAGL) — Aer Lingus AerClub: Loyalty Industry Innovation of the Year

  • 2025 iF Design

    Cathay Pacific — In-Flight Entertainment: User Experience & Interface Design